Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Create an Account
- Shipping & Delivery
- Standard & Handling $9.95 Expedited & Handling $55 Please use the guide below to estimate delivery times. A business day is considered to be Monday through Friday, excluding holidays. Notes: Expedited and Express orders placed before 12:00 p.m. EST (noon) are usually shipped the same business day. Expedited and Express orders placed after 12:00 p.m. EST (noon) will be processed and shipped the next business day. -- Standard (UPS or Basic): Delivered within 4-8 business days (1-3 business days processing time, 3-5 business days shipping time. -- Expedited (UPS 2nd Day): Delivered within 2-3 business days (1 business day processing time, 1 business day shipping time*) -- Handmade Item Standard: Delivered within 10-15 business days (1 business days processing time, 2-6 business days shipping time.
- Privacy & Security
- B. Marie is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights are ever violated. All orders are processed through Pay Pal, please see below for their privacy policy. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
- Returns
- We hope you're happy with your purchase but in the event you need to return an item, returns are accepted on merchandise that is in original, unused condition (including all packaging and tags) within 10 business days of purchase. Shipping charges are not refundable. Returns of handmade goods are nonrefundable. If these items are returned in viloation of return policy, they will be sent back to the customer.
- Ordering
- All orders are processed through Pay Pal upon checkout.
- Payment, Pricing & Promotions
- A 8.75% sales tax will be applied for all orders delivered to New York State. All orders are processed through Pay Pal upon checkout. Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated. How to use a promotion code: 1) Add items to your cart. 2) When you have finished shopping, click on your My Cart. 3) Enter your promotion code in the 'Discount Codes' box located in your My Cart. 4) Click the 'Apply Coupon' button, then 'proceed to checkout.
- Create an Account
- For the most convenient shopping experience, create your account and save your information. With an account, you can: - Take advantage of Express Checkout. It’s secure, fast and easy! - Review your order history, view your store credit or make a return. - Save frequently used addresses. - Keep items in your shopping bag for up to an hour if you leave the site. To create an account, go to My Account located in the top navigation bar.